What is NLP?
A Powerful,
Practical Model For Communicating Effectively, Changing
Behaviour & Delivering Performance Results!
Have you ever wondered what
this field called Neuro-Linguistic Programming is all about?
Or if you've already completed
a training in NLP, have you tried to explain what it is to a friend? It's
not easy to
explain in 25 words or less, is it?
It is much easier to say what
NLP is about ...
It's about having more fun
everyday of your life, taking control of your response to life's pressures and
stressors, and enjoying the process of excelling and living up to
your full potential!
Interested in learning more?
Below you'll
find:
A Little History
If you would, keep in mind that
NLP
has a number of specialized branches and the following information represents only one way of explaining
this discipline we call Neuro-Linguistic Programming.
NLP developed as a model for
understanding and enhancing all facets of human excellence.
It began with the study of people who consistently achieved excellence within their
professions—individuals recognized for their outstanding performance.
Studies date back to the 1970's and have
included experts from
fields as diverse as psychology, professional sales, negotiation, music and
the arts, sports, medicine, education and the military.
Over time, NLP evolved into a protocol for
‘modeling’ excellence and creating a blue print
others can use to replicate that excellence.
NLP begins with a set of beliefs
shown to nourish excellence in any field. Then adds an Aladdin's Cave full
of
tools, techniques and practical applications that make it easy for people to change—in ways
they choose.
The techniques and tools have been refined and
honed over years of application by thousands of people from all walks of
life—business and finance, medical and scientific fields, sports, education,
coaching and training, music and the arts.
Because NLP provides powerful insights into how people think and make
decisions, some would consider it to be the ultimate
resource for effective communications. And today you can find elements of NLP in many popular communication seminars.
So whether you'd like to be more effective
managing yourself or coaching and training others, promoting products and services or simply
selling concepts and ideas, NLP offers many valuable resources you can use to achieve
higher levels of performance.
NLP is also ‘a competitive edge’ used by many of today's
high profile business gurus. Charismatic leaders, speakers and authors, sales professionals,
executive coaches, mediators and negotiators very often have one discipline
in common. They have been trained in NLP and use it as a resource to achieve
more, personally and professionally.
So What Is NLP
... Really?
NLP
is an evolving model of specific skills, tools and techniques and a
mental model—a way of looking at, and thinking about the
world—that expands choice and taps into powerful personal resources.
NLP offers practical real world applications you can use to
change habits and the unconscious mental programs running your behaviour. So
that you achieve new and better results.
To use a computer analogy, can you imagine having a
brand new computer with the latest Pentium® processor? Then
being limited to running software developed back in the days when a 286
processor was considered fast? How efficient would that be?
Similarly, scientists tell us the human
brain and nervous system also have capabilities far beyond the tasks we
assign them.
And just like a computer hard drive, from time to time
significant events occur that rewrite our ‘mental’ software. We are also
susceptible to thought viruses and indiscriminate programming.
Now, how
would it feel if you had the power to develop new software, new mental
programming for yourself?
And what if you had the ability
to ‘uninstall’ old programs and delete files that cluttering up your
‘mental’ hard drive?
When you learn to use NLP it is like getting
the source code — the keys to your own personal programming.
With NLP you
can create your own software and achieve more of the
success you want.
Some people would even say that NLP
is a sure route to achieving the personal mastery described by Peter Senge in
his book The Fifth Discipline.
For Certification programs, NLP
business workshops and coaching visit:
www.innergizetraining.com
Business Applications
Of NLP
Call
Center and
Customer Service
managers notice the following improvements when their
staff are trained in NLP communication
skills:
- CSRs who have this specialized training
are better at gathering the critical information needed to resolve
complaints or sell additional services.
- And are able to quickly neutralize anger
and emotional outbursts.
- Customer satisfaction levels show dramatic
improvements and sales volumes increase.
- Call handle time is reduced.
- CSRs feel better better about themselves
and are able to manage job stress more effectively.
When a chemistry company
used NLP Motivation and
Behaviour interviews during recruitment they were able to achieve a better job fit
over all.
- Predicting a candidate's behaviour in an
organizational setting, enabled them to match the person with functional demands and
the working environment.
- Employee retention went up.
- Productivity increased, stress was
reduced.
- Cooperation among teams and between
individuals improved.
Sales
Professionals
using Motivation and
Behaviour ‛questions’ create deeper levels of trust, while
quickly identifying
what really matters to each customer.
- They uncover the unique emotional triggers
for each client.
- They learn to use the ‘language of
action,’ specific words that will create compelling
motivation in each customer.
- As a result, sales increase.
- And relationships are strengthened as
clients feel their needs are truly understood.
Executive Coaches using NLP
are able to accelerate their clients' progress towards realizing their full potential.
- Outdated beliefs and fears
that may be blocking performance are dissolved easily and comfortably!
- Unwanted habits can be replaced with new empowering behaviours.
- Their clients resolve internal conflicts
that in the past may have caused them to spin their wheels, draining
their energy and wasting time.
- Both Important and Urgent
tasks are handled with comfort.
- Their clients' have more energy and
motivation to move toward their goals for the future.
Interested in learning more? Go
to:
www.innergizetraining.com
We also recommend the
Innergize blog at:
http://innergize.wordpress.com
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